Claim Status

Claim Track Record for FY 2023 - 24

At HDFC Life, we ensure a hassle-free and uniquely sensitive claim experience. We are always doing our utmost to enable faster settlement of claims and our Claims Settlement Ratio reflects our assurance.

We have honoured 99.5% Individual Claims!*

Same Day Claims Processing:
Claims processed within 24 hours for all claims over 3 years from date of inception**

Dedicated Claims Assistance:
We provide assistance at every step in the claim settlement journey from form fill up to document pick up.

Disclaimer:

*Individual death claim settlement ratio by number of policies as per audited annual statistics for FY 2023-24.

**Provided we have received all the relevant and required documents and no further investigation is required. Claim settlement process would be completed within stipulated timelines once the claim request is approved.

Claims Settlement Time:

The average claims settlement time from the time of document submission to the company and the claim cheque is dispatched / NEFT processed is 2 days^ for the FY 2023-24.

^ Source (Annual Report 2023-24)